1. Go to the Admin & Reports login page - https://learn.nessy.com/account/accountUserLogin#/login
2. Click on the “Forgotten Password” option
3. Enter the email address that is associated with your account. This will be the email address used when purchasing or signing up for a free trial.
For security purposes, we cannot provide an error message if you have entered an incorrect email. The reset password email should come through to you within 5 minutes, if you do not receive the email please contact Nessy.
4. Now check your email and follow the instructions provided to change your password